In short: who answers for this site, which providers make it run, and which address to use depending on what you need to tell us.
Site publisher
The site is published by Digital Artisanal, which answers for its content and its publication.
- Trade name: Digital Artisanal
- Website: digitalartisnal.com
- Contact: contact@digitalartisnal.com
Providers
The companies that make the site run. What each of them receives of your data is set out on the Privacy page.
Hosting
The site is hosted by Hostinger International Ltd, 61 Lordou Vironos Street, 6023 Larnaca, Cyprus — www.hostinger.com.
Payment
Payments are handled by Stripe (Stripe, Inc., United States, and its affiliates, depending on the country where the publisher is established), through the official WooCommerce Stripe extension — stripe.com.
E-mail delivery
The site’s e-mails — order confirmations, messages about your account, the newsletter — are sent through Hostinger Email, the host’s mail service.
Audience measurement and advertising
Google Tag Manager, Google Analytics 4 and Google Ads, from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), are only used if the publisher switches them on, and only with your consent. If they are switched on, they are listed on the Cookies page with the cookies they set.
Write to us
Each subject has its own address, read by the people who handle it. You can also use the contact form.
- General questions: contact@digitalartisnal.com
- Orders, downloads, licences or refunds: support@digitalartisnal.com
- Creator applications, shops or payouts: createurs@digitalartisnal.com
- Personal data: confidentialite@digitalartisnal.com
- Unlawful content or an infringement of your rights: signalement@digitalartisnal.com
Intellectual property
The site’s visual identity, texts and illustrations are protected; the theme’s code, for its part, is free software, as the “Credits” section explains. The works sold remain the property of their authors: buying one grants a licence to use, described on the Licences page.
Credits
- Typefaces: IBM Plex Sans Arabic and IBM Plex Mono (IBM), Cairo (Mohamed Gaber and contributors), hosted on our own servers and distributed under the SIL Open Font License 1.1.
- Icons and illustrations: line drawings made for the site.
- Theme: derived from Ollie, by Mike McAlister, distributed under the GNU GPL v3 or later; the site’s theme is distributed under the same licence.
- Software: the site runs on WordPress, WooCommerce, Dokan and Polylang, free software distributed under the GNU GPL.
Reporting content
Do you believe a work published here infringes your rights, or that some content is unlawful? Write to signalement@digitalartisnal.com, giving the address of the listing concerned, the nature of the infringement and, if you act on behalf of a rights holder, in what capacity. Substantiated reports are handled within two working days, and the work is unpublished while the matter is examined when the infringement looks likely.
The rest of the procedure — the creator’s reply, reinstatement or permanent removal — is described in the creator terms. For any other question, write to contact@digitalartisnal.com.
Personal data
How your data is processed is described on the Privacy page, and cookie use on the Cookies page.
Governing law
The site and the terms that frame it are governed by the law of the country where the publisher is established. The settlement of disputes, and the protection you keep in your country of residence, are described in the terms of sale.